Thank you for your feedback, sorry we can see that your order was placed on the 21st and we shipped the product on the 22nd. Unfortunately, it seems the package is currently stuck in transit.
We understand how frustrating delays can be, and we believe it’s important to resolve such issues quickly. We would have been happy to initiate an investigation right away had you reached out to us directly.
We have shipped another one out for you with a different courier service and lodged an enquiry with the courier that it was orgiially shipped with.