our services

Expert care for your fitness equipment - servicing, repairs, installation and relocation, all booked online in minutes.

Rated Excellent | Based on 125 Reviews.
How it works
Simple, start to finish
1
Submit requestTell us the machine and the issue
2
We confirmTiming, pricing and next steps
3
Service completedWe handle it end to end

Upfront Pricing, Genuine Service

You'll get a genuine price before anything is booked. Our clear, transparent process keeps everything simple and stress-free from start to finish. Proudly Australian owned and operated.

Not sure? Call 1300 348 362

Expertise You Can Trust

Qualified technicians who know fitness equipment inside out, from treadmills to full gym set-ups.

Reliable Service, Every Time

Clear communication, on-time attendance and workmanship you can count on.

Fast Turnaround, Quality Parts

We get you back up and running quickly, using quality parts built to last.
 

Service and Repairs

Keep your equipment running at its best with our professional servicing and repairs. Whether it’s a minor fault or a complete breakdown, our qualified technicians know how to diagnose and fix issues quickly so your machines are back in action without long delays.

Book A Service

What to expect when booking a Service or Repair

  1. Book your service
    Fill in the form with your machine's model and serial number, its age, and photos of the machine and the fault.
  2. We review your request
    Our team goes over the information and photos so we understand the issue before we attend.
  3. On-site diagnosis
    A qualified technician inspects your equipment in person. The exact fault is confirmed on-site.
  4. Repair and recommendations
    We carry out the repair where possible and flag anything else that needs attention.
  5. Back up and running
    Your equipment is tested and ready to use.

Have ready

Model and serial number, machine age, proof of purchase, and clear photos or videos of the fault. Book now!
 

Fitness Equipment Installation

Setting up new equipment doesn’t need to be stressful. Our team handles the full installation process for you, making sure everything is assembled, tested and ready to use safely. We take the hassle out of installation so you can get straight to training.

Book An Installation

What to expect when booking an Installation

  1. Tell us about the job
    List the items and brand, whether they're already in the room, and any access details such as stairs, levels or rubbish removal.
  2. We confirm and quote
    We confirm the job and any additional charges - moving items, stairs, rubbish removal, or travel outside our standard area.
  3. Secure your booking
    Payment is made in full before your installation is scheduled.
  4. Professional assembly
    Our technician fully assembles your equipment, then tests it and completes safety checks.
  5. Ready to use
    Everything is set up and good to go.

Good to know

Access details like stairs, levels and moving items can affect the price, so include them when you book. Book now!
 

Gym Equipment Relocation

Moving gym equipment is never easy. From heavy lifting to careful handling, our relocation service ensures your machines are transported safely and set up correctly in their new space. We make the process simple and hassle free.

 

Please select an option below to enquire about our relocation services:

Relocation - House to House

Relocation - Room to Room   

What to expect when booking a Gym Equipment Relocation

  1. Tell us about the move
    Choose house-to-house or room-to-room, then give the pickup and destination details, rooms and levels, stairs and photos.
  2. We confirm and quote
    We confirm the job and any travel fees for locations outside our standard service area.
  3. Secure your booking
    Payment is made in full before a date is allocated.
  4. We relocate your equipment
    We carefully move and set up your equipment in its new spot, usually within a 3-8 business day window.

Good to know

Only the items arranged at booking are moved on the day, so be sure to include everything up front. Book House to House or Book Room to Room
 

Gym Cable Repair and Replacement

Worn or damaged cables can put your equipment out of action. We supply and fit high-quality replacement cables that are built to last, keeping your machines performing smoothly and safely.

Book A Service

What to expect when booking a Cable Repair

  1. Book your cable repair
    Fill in the form with your machine's model, serial number and a short description of the fault.
  2. We review your request
    Our team checks the details so we arrive prepared.
  3. On-site inspection
    Our technician inspects the worn or damaged cables.
  4. Replacement
    We fit high-quality replacement cables built to restore full performance.
  5. Back up and running
    We test the equipment and confirm everything is working as it should.

Have ready

Your machine's model and serial number. Book now!
 

Insurance Reporting

Dealing with damaged fitness equipment can be stressful, but we’re here to make the process simple. At The Fitness Doctor, our technicians provide professional insurance assessment reports to help you get your claim processed quickly and accurately.

 

We inspect, diagnose, and document the condition of your equipment, providing clear and detailed reports accepted by most major insurers. 

 

Whether your equipment has been damaged in transit, through misuse, or due to unforeseen circumstances, we’ll help you get the information you need to move forward with confidence.

Book an Insurance Report

What to expect when booking an Insurance Report

  1. Request your report
    Fill in the form with your contact details and a short message about what you need the report for.
  2. We get in touch
    We confirm the details and arrange a suitable time to attend.
  3. On-site assessment
    A qualified technician carries out a professional assessment of your equipment.
  4. Detailed report prepared
    We prepare clear, thorough documentation accepted by most major insurers.
  5. Report provided
    You receive your report, ready to submit with your claim.

Book now!
Replacement controller card NordicTrack T 7.0

Replacement card installed and operating well as per video supplied by itrack sales department.

Nicholas Prior
NordicTrack Controller 48 Watt 440992 Suits Drive Motor size 2.75chp 405566
Great service and great quality product

Treadmill belt for my Nordic track treadmill.
Product was super quick with delivery and the item perfectly fit my treadmill and saved it from being discarded.
The little extras like the clean product and towel were a great extra touch. Very happy with the service and product.

Julie
Treadmill Lubricant 150mls
Quality

I don't often write reviews but i figured i'd make an exception in this case. The staff at the fitness doctor were exceptionally helpful, ensured that i got the correct equipment and followed through in very good time. They even ensured that i wasn't overspending money through identifying that the motor i required was still under warranty. I did require an attendant to assist with fault finding, he was professional and helped me greatly. Overall, i can't fault the experience and would highly recommend

Cam E
NordicTrack Controller 48 Watt 440992 Suits Drive Motor size 3.0chp 405560
Great Service, Great product

Quite some time ago I purchased a Nordictrack treadmill from a large fitness retailer. After the power unit appeared to have failed, I contacted this retailer that was of no help at all.
Luckily for me I found the Fitness Doctor guys and they could not be more helpful, Amy responded to my email very quickly and helped me find the model of my treadmill and the corresponding part that I needed. I then ordered the replacement part that arrived in regional WA in record time. They even had an instructional video on how to replace the part.
I replaced the part and the treadmill is now as good as new, thank you Fitness Doctor!

Benjamin Talbot
NordicTrack Controller 48 Watt 440986 Suits Drive Motor size 3.6chp 405559
Replacement Frame Bearing on a Nordictrack S22i

Over time, the original bearings start to grind on the S22i. The quality of the OG bearings is obviously not great long term. Anyway, this replacement is correct and moderately easy to replace. As long as you know which directions to remove the nuts around the pedals (they are different either side). Would be helpful to have instructions included with the bearings, but a quick search on YouTube does help.

Jason L
Frame Bearings 390160

Exactly as ordered.

Katherine
iFit Tablet Holder

iFit Tablet Holder

Duk Young An
iFit Tablet Holder
Exceptional service and product range

I'm very impressed with the Fitness Doctor. They provided me with exceptional after sales service and have a truly amazing product range. I had to replace my Nordic Track treadmill walking belt and was surprised to see how many different sizes there are for treadmills. I thought I had chosen the correctly sized belt, but when I discovered my error after purchasing the belt I contacted the Fitness Doctor who quickly and efficiently provided me with the correct one once I sent the incorrect belt back. I strongly recommend them and will use them again.

Mark C
NordicTrack & ProForm Treadmill Walking Belt 380192
Super convenient way to keep my treadmill smooth

Having battled with the 'bottle and tube' to lubricate my walking deck & belt, discovering this has changed my love & care of my machines!. Highly Recommend - it even comes with a few small bottles of treadmill lubricant too!

Matthew
Silver Treadmill Kit
Waterproof treadmill cover

The quality of the cover is generous and its quality is great for moisture and dust protection.

Glyn Whitworth
Waterproof Treadmill Cover
Excellent assembly of treadmill

Dora was excellent. He was punctual and efficient. He worked neatly and explained his to work the treadmill and how to maintain it. He gave me the tools that came with the treadmill (he used his own). I had bought an attachment that didn’t fit my treadmill and he took it back and arranged for me to get a refund. Highly recommended!

Mark S
Gold Treadmill Kit
Nordictrack lives again!

After running for a few years on my treadmill we smelled something a bit burny. I checked inside the cover and found some burned wires coming off the motor control board. There was no light on it so I replaced the board. When the new board was installed it worked but bogged down to a stop when you got on. I purchased a new motor from these guys and that fixed the torque issue and now it's back in action! Time to burn calories!

JONATHAN MILES
Nordictrack and Proform 3.0chp Drive Motor

Avanti Controller 380

John Stevenson
Avanti Controller 380
Great work

Fast and easy

Nicky Taylor
Drive Belt 200J / PJ508
Fast service

The product arrived as described and quickly. Thanks

Jeremy
6v 2amps Power Adapter

Frequently Asked Questions

We've put together answers to some of the most common questions about our services. Can't find what you're looking for? Get in touch - our team is always happy to help.

How much does a service or repair cost?

Because faults can be hard to pinpoint remotely, the exact cost is confirmed once our technician has assessed the equipment on-site. The more detail and photos you include when you book, the better we can prepare.

What information should I have ready?

For repairs and cable work, have your machine's model and serial number, plus clear photos or videos of the fault. For installation and relocation, note any access details such as stairs, levels and whether items need moving.

When do I pay?

Installations and relocations are paid in full before your booking is scheduled. For repairs and cable work, pricing follows the on-site assessment.

Do you travel to my area?

We service a wide area. Travel fees may apply for locations outside our standard service area, and these are quoted before any work begins.